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bridget_fns
January 11, 2026
Answered

Integrate SharePoint

  • January 11, 2026
  • 2 replies
  • 116 views

I am using Google Chrome as my browser. I am trying to integrate my SharePoint with Adobe. I have Adobe Pro and Office 365 for business. Can anyone help?

Correct answer Anshul_Nautiyal

Hi @bridget_fns,

Thanks for reaching out. The “up to 48 hours” timeframe usually refers to the time it can take for Microsoft’s systems to finish propagating the Adobe Acrobat add-in across your Microsoft 365 tenant after it has been added or approved.

Once the add-in is installed from Microsoft AppSource or enabled by an admin, it doesn’t always appear immediately for all users and all SharePoint sites. Microsoft may take several hours (and in some cases up to 48 hours) to sync the change across their services. During this time, Adobe Acrobat may not yet show as an available integration inside SharePoint or the file options.

In many cases it appears much sooner, but Adobe and Microsoft quote up to 48 hours to account for backend synchronization and caching.

If you still don’t see Adobe in SharePoint after 48 hours, then it would be recommended to check:

That the add-in is approved and deployed in the Microsoft 365 Admin Center

That you are signed in with the correct business account. Check these doc for more info:https://adobe.ly/4sCSBZ2

Hope this helps. let us know if you need further assistance.

 

Regards,
^AN

2 replies

B
bridget_fnsAuthor
January 12, 2026

Thank you! Does it really take 48 hours to see Adobe in SharePoint?

A
Community Manager
Anshul_NautiyalCommunity ManagerCorrect answer
Community Manager
January 12, 2026

Hi @bridget_fns,

Thanks for reaching out. The “up to 48 hours” timeframe usually refers to the time it can take for Microsoft’s systems to finish propagating the Adobe Acrobat add-in across your Microsoft 365 tenant after it has been added or approved.

Once the add-in is installed from Microsoft AppSource or enabled by an admin, it doesn’t always appear immediately for all users and all SharePoint sites. Microsoft may take several hours (and in some cases up to 48 hours) to sync the change across their services. During this time, Adobe Acrobat may not yet show as an available integration inside SharePoint or the file options.

In many cases it appears much sooner, but Adobe and Microsoft quote up to 48 hours to account for backend synchronization and caching.

If you still don’t see Adobe in SharePoint after 48 hours, then it would be recommended to check:

That the add-in is approved and deployed in the Microsoft 365 Admin Center

That you are signed in with the correct business account. Check these doc for more info:https://adobe.ly/4sCSBZ2

Hope this helps. let us know if you need further assistance.

 

Regards,
^AN

Bani Verma
Bani Verma
Legend
January 12, 2026

Hi @bridget_fns,

 

Thank you for reaching out. As you have mentioned, you would like to integrate Acrobat Pro with SharePoint. You can do that by installing an add-in. Please scroll down on this page, and you'll find the Add-in https://adobe.ly/4qae35Y

 

I hope this helps.

 

Thanks,
^BS

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