Answered
Invoice paid twice
Today I heard from my Finance department that they accidently paid all our yearly Adobe invoices twice. Is there any way tot get the money back? Thanks in advance.
Anshul_NautiyalCorrect answer
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May 6, 2025 4:01 PM UTC
request in your admin console.
Thank you for reaching out.
Upon checking, I can confirm that you have an active Teams subscription associated with the Adobe ID used to post this query. As the contract owner for this subscription, you can view and download your billing history and invoices directly from the Admin Console.
Please refer to the following article for guidance on how to download invoices:
Manage invoices – Admin Console
If you believe a duplicate payment was made, we recommend opening a support case through the Admin Console, as suggested by @kglad. You can find the steps to contact support for Teams subscriptions here:
Support for Teams – Adobe Help
Let us know if you need further assistance—we’re happy to help.
Regards,
^AN
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