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Chris-Has-Questions
Participant
Apr 7, 2020 1:14 PM UTC
Answered

Is it necessary to reinstall after changing license type from Standard to Pro?

I deployed a Standard license to a user, but it turned out that he needed a feature only avalabile in Pro. I purchased the license and changed his license type in the Admin Console. Will this "unlock" the feature for him, or do I need to reinstall the application? 

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Bani Verma
Bani VermaCorrect answer
Legend
Apr 7, 2020 4:35 PM UTC

Hi there, 

 

Yes, reinstallation is required as the product type got changed i.e. Standard is installed, which is a different type of product in the Acrobat family, also, the installation setup is different for both the apps. 

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1 reply

Bani Verma
Bani VermaCorrect answer
Legend
Apr 7, 2020 4:35 PM UTC

Hi there, 

 

Yes, reinstallation is required as the product type got changed i.e. Standard is installed, which is a different type of product in the Acrobat family, also, the installation setup is different for both the apps. 

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