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francoisr65984866
Known Participant
Nov 23, 2018 3:31 PM UTC
Answered

Is it possible to force an uninstall of older CC versions

Hi,

I am package CC 2018 but we have several CC2015. I would like to force removing older version of CC when the installation is occurring. Is it possible to do so?

Thanks,

François

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    alisterblack
    alisterblackCorrect answer
    Inspiring
    Nov 26, 2018 3:31 PM UTC

    Hi,

    No we don't force uninstall as many don't want that behavior.

    You can build an uninstaller and run commands for that as documented here​

    Then run the installer. It should be possible to script that.

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    4 replies

    alisterblack
    alisterblack
    Inspiring
    Nov 26, 2018 10:33 AM UTC

    The packages which are installed from the "Build" subdirectory should be uninstalled using the same package, namely by running the msiexec command with the /uninstall switch, e.g.

    start /wait msiexec /uninstall photoshop_and_illustrator.msi /qn

    Or build an uninstall package using Creative Cloud Packager and run that first.

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    francoisr65984866Author
    Known Participant
    Nov 26, 2018 12:24 PM UTC

    Hi,

    In fact it is call by msiexec /x {GUID} /qn. And there is no way to force the new msi to uninstall the older msi as Acrobat Pro is doing?

    Thanks,

    Translate
    alisterblack
    alisterblackCorrect answer
    Inspiring
    Nov 26, 2018 3:31 PM UTC

    Hi,

    No we don't force uninstall as many don't want that behavior.

    You can build an uninstaller and run commands for that as documented here​

    Then run the installer. It should be possible to script that.

    Translate
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