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francoisr65984866
Known Participant
November 23, 2018
Answered

Is it possible to force an uninstall of older CC versions

Hi,

I am package CC 2018 but we have several CC2015. I would like to force removing older version of CC when the installation is occurring. Is it possible to do so?

Thanks,

François

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    alisterblack
    alisterblackCorrect answer
    Inspiring
    November 26, 2018

    Hi,

    No we don't force uninstall as many don't want that behavior.

    You can build an uninstaller and run commands for that as documented here​

    Then run the installer. It should be possible to script that.

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    4 replies

    alisterblack
    alisterblack
    Inspiring
    November 26, 2018

    The packages which are installed from the "Build" subdirectory should be uninstalled using the same package, namely by running the msiexec command with the /uninstall switch, e.g.

    start /wait msiexec /uninstall photoshop_and_illustrator.msi /qn

    Or build an uninstall package using Creative Cloud Packager and run that first.

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    francoisr65984866Author
    Known Participant
    November 26, 2018

    Hi,

    In fact it is call by msiexec /x {GUID} /qn. And there is no way to force the new msi to uninstall the older msi as Acrobat Pro is doing?

    Thanks,

    Translate
    alisterblack
    alisterblackCorrect answer
    Inspiring
    November 26, 2018

    Hi,

    No we don't force uninstall as many don't want that behavior.

    You can build an uninstaller and run commands for that as documented here​

    Then run the installer. It should be possible to script that.

    Translate
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