Is serialization with the Aptee tool permanent or temporary?

Question

We have a Citrix 7.13 environment with installed, published Acrobat DC. The XenApp servers share a read-only disk, and all maintenance is done on a maintenance server in write mode. On our maintenance server, we used the Aptee tool to create and activate the prov.xml file before sealing and publishing the disk, and achieved "Return code was 0". The XenApp workers booted and Acrobat launched fine for a few days without login prompts. Several days later, when launching Acrobat, it just flashes and goes away, possibly it is trying to present a login screen and then closing. The problem is fixed temporarily by running the activation command again.

Should I be running the activation command on each "read-only" XenApp server?

Should I need to run the activation command every few days?

Thanks in advance

Steve Cordero · Accepted Answer

First thing is that you are a little ahead of the curve with the version of Citrix. The currently supported versions of Citrix are Citrix 7.6 and Citrix 7.9.

The Adobe Provisioning Toolkit Enterprise Edition (a.k.a APTEE ) serialization is supposed to be permanent with caveats. There is a specific procedure that is supposed to be followed that is documented in the ETK: Common Deployment Options and Methods — Enterprise Administration Guide

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