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Overground555
Overground555
Known Participant
December 11, 2019
Question

Is there a way to transition my adobe portfolio website to a new account?

  • December 11, 2019
  • 3 replies
  • 1334 views

I am going to be getting a company Adobe account, and I would like to transfer my website to my new Adobe account. How do I accomplish this? 

Thank you for any help!

This topic has been closed for replies.

3 replies

Nancy OShea
Community Expert
Nancy OSheaCommunity Expert
Community Expert
December 12, 2019

If the company account is owned by your employer, Adobe's obligation is to the employer, not you.  All work on company account is owned by the firm that pays Adobe.  Keep your personal and work accounts separate. 

 

 

 

 

 

 

 

Nancy O'Shea— Product User & Community Expert
    LinSims
    Community Expert
    LinSimsCommunity Expert
    Community Expert
    December 12, 2019

    I hadn't thought about that wrt to the OP's website. It's a good point and I hadn't thought about that. 

    LinSims
    Community Expert
    LinSimsCommunity Expert
    Community Expert
    December 11, 2019

    I suspect you are going to have to talk to a CSR. 

     

    I have a similar issue in that I have both a personal ID and a work ID for Adobe. I log in to the forums using the work ID since I'm normally on the forums while at work and that has to be the active login if I also want to be able to do my job.

     

    If/when I leave this job, I'm told Adobe can merge the accounts so that I don't "lose" the posts I've made in the forums under the work ID. More than likely they can do something similar for you. Let us know if you need information on how to contact Adobe support.

      John T Smith
      Community Expert
      John T SmithCommunity Expert
      Community Expert
      December 11, 2019

      Portfolio help may be obtained at the links below
      https://help.myportfolio.com/hc/en-us
      https://portfolio.adobe.com/

        Overground555
        Overground555Author
        Known Participant
        December 11, 2019

        Thanks a lot John,

        Is there anywhere in particular on the help page I should be looking? Taking a quick glance, I don't see anything specific that addresses this conundrum. What options do I have as far as transferring content from one Adobe account to another?

        Thanks again!

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