Skip to main content
Participant
November 12, 2020
Question

Is there any ways to login adobe in multi workstations by using 1 acc?

  • November 12, 2020
  • 2 replies
  • 218 views

I m a technician of a institute

Recently i need to install a plugin for After Effect in computer labs.

After install few machine,

Adobe need me to verify identity by sending 6-digit passcode and that s fine.

But then Adobe dont let me enter that to 6-digit passcode

and tell me to Try Again Later (temporarily disabled)
Is there any ways to login adobe in multi workstations by using 1 acc?

This topic has been closed for replies.

2 replies

Inspiring
November 13, 2020

Hi,

 

Thank you for posting your query here.

 

Kindly request you to share more details regarding the Creative Cloud Subscription that you or your Institude owns, in order to be answer the query in a better way.

Reason being, if you are trying to help install After effects plugin and your account is associated with Creative Cloud for Enterprise or you own a Creative Cloud Device license, than you may need to check with your Team Administrator and Sign in with your Enterprise ID. If you are trying to help install using an Adobe ID, than system will allow you to Sign on maximum 2 devices using the same Adobe ID. 

Also, if you request for the security code for more than 3 times within 24-hours, system identifies this as a possible malicious attempt and temporarily suspends the account for another 24 hours. 

 

If you have further query, please initiate a chat with Adobe support Team directly as this is a peer to peer forum.

I would request you to Click on https://helpx.adobe.com/contact.html  to contact Adobe staff to help. Be sure to remain signed in with your Adobe ID before accessing the link.

 

Thank you.

Thank you.

sim5E6CAuthor
Participant
November 19, 2020

Actually I have tried to chat with Adobe support Team before, 

but i am not the one who purchased or have the account associated with Creative Cloud for Enterprise,

so i can't get support from there and they suggest me to ask here.

My case is i work for a educational institution which have few branch campus in different location.

Our site license may be dealt with a department of head quarter but i dunno the account who associated with the site license .

And my duty maintain the software of few computer rooms of  one branch campus.

In this case, is there any solution for me to login multi-pc by using my acccount but not getting temporarily disabled??