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SiMoNaDo
SiMoNaDo
Participant
Nov 22, 2022 6:30 PM UTC
Answered

Is there really a problem between the company and the distributors?

welcome everybody.
I subscribed about a month ago with a distributor called (3g store) in a one-year package. Today I am surprised that the subscription has expired. When I asked him, he told me that there is a problem between the company and the Arab distributors. Is this true or is it evaded? Thank you.
And I apologize for my English.

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kglad
kgladCorrect answer
Community Expert
Nov 24, 2022 2:25 PM UTC

[Moderator deleted private information. Please do not post private information like e-mails and phone numbers]


they're not an authorized reseller, so you shouldn't have done business with them.

 

here's the list of authoirzed resellers:

 

http://adobedealreg.force.com/PartnerSearch?lang=en

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9 replies

Test Screen Name
Legend
Nov 23, 2022 8:36 AM UTC

Some distributors have been breaking the rules (for example, splitting up company subscriptions that are only for one company). I do not know about this case. I have one question for you, if you wish to answer it - what was the cost of the one year subscription? (If it is too cheap, we can be sure the distributor was cheating).

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    SiMoNaDo
    SiMoNaDoAuthor
    Participant
    Nov 23, 2022 7:19 PM UTC
    The cost of subscribing to the package 2.5 dollar
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    Test Screen Name
    Legend
    Nov 23, 2022 8:14 PM UTC

    Thank you. I can tell you that 2.5 dollars (US) cannot be a real price for anything from Adobe.

    Photoshop only - about 10 dollars each month, 120 dollars each year.

    All apps - about 50 dollars each month, 600 dollars each year.

    Sometimes there is a special discount, maybe 40%. But this price is impossible. This means that the whole sale was a fraud. The company will have imaginary excuses, I am sure.

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      kglad
      Community Expert
      kgladCommunity Expert
      Community Expert
      Nov 22, 2022 6:37 PM UTC

      i don't know the answer to your question.  but you have other options, http://adobedealreg.force.com/PartnerSearch?lang=en

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