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Participant
Aug 30, 2022 4:50 PM UTC
Question

Is this an email scam?

Received this email from my "Customer Success Manager" **PII removed by moderator**

Instantly skeptical....I find this linked in page for him:  **PII removed by moderator**

Contacted Adobe "Help" but instead of helping they want to sell me stuff.    

 

 

 

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3 replies

Participant
Sep 30, 2022 9:26 PM UTC

Hi,

 

This is a legitimate email from your Adobe customer success manager.

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Bani Verma
Legend
Aug 30, 2022 8:07 PM UTC

Hi there,

 

I have checked and confirmed, the email is sent to you by an Adobe employee, please be rest assured.
He is your account manager at Adobe, he will help you manage your subscriptions.

 

Let us know if you still need help. 

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Peru Bob
Community Expert
Community Expert
Aug 30, 2022 5:12 PM UTC

@Bani Verma 

 

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