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November 15, 2022
Question

Isolated package install error:GetFileCertificateIdentifier File path does not exist

  • November 15, 2022
  • 1 reply
  • 248 views

I created an isloated install package for iMac. I put in the correct challange key for the package but when i install it I get this error:

 

11/14/22 12:04:38:405 | [ERROR] | | SMJobBlessHelper | SMJobBlessHelper | | | CryptUtils | 55903 | 0 | Inside GetFileCertificateIdentifier: File path does not exist
11/14/22 12:04:38:405 | [ERROR] | | SMJobBlessHelper | SMJobBlessHelper | | | | 55903 | 0 | Inside ProcessLauncher::executeAction | Executable signature validation failed!

 

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1 reply

kglad
Community Expert
Community Expert
November 16, 2022

open the support tab on your admin console > start chat or start case or request expert session.

 

https://helpx.adobe.com/enterprise/using/support-and-expert-services.html