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Participant
December 18, 2023
Question

Issue accessing Stock that was recently added to my existing Adobe account by our IT Admin.

  • December 18, 2023
  • 1 reply
  • 159 views

Our IT Admin purchased Adobe Stock and added it to my user profile. 
However, I am unable to access the Stock app within my "Installed/Available with your plan" app sections. 
When I try to download an image it requests billing information. 

My history with adding Adobe apps, once purchased they show up in the "Installed" section. 
Any input to confirm what's "off" with the account is appreciated. 

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1 reply

kglad
Community Expert
Community Expert
December 18, 2023

contact your admin.