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Participant
May 10, 2017
Question

Issue with license registration using VDI and RES

  • May 10, 2017
  • 1 reply
  • 344 views

Dear all,

I have the following issue at my company:

We purchased 2 Adobe DC STD licenses for 2 users and I need to enable them in 2 virtual machines which are available only for those users(VM pool in VDI).

I asigned the licenses to the users using the Adobe TEAM subscriptions.

When I register the license in the VM and the user logs in with a RES environment, the registration info is gone.

If the user logs in to adobe manually it works until the user is logged off. After a new login in windows you also have to login to Adobe.

So my question is, where does adobe store this login information? how can I make sure the software login is working automatically?

In our Res workspace software we include the settings of %APPDATA% and exclude %LOCALAPPDATA%

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1 reply

kglad
Community Expert
Community Expert
May 10, 2017