Issues adding a new user via Admin Console.

Hi @michael_3054

Thank you for reaching out. Based on your query, it appears you are experiencing an issue while adding a user to your Admin console and are receiving an error message.

Please try the following steps in order:

1. Rule out browser or session-related issues
Log out of the Admin Console and log back in

Try using an incognito/private window

Try a different browser (Chrome, Edge, or Firefox)

Clear your browser cache and cookies

Disable any browser extensions, especially ad-blockers or script blockers

2. Rule out network-related issues
Disable any VPN or proxy connections

Try accessing the Admin Console from a different network, if possible

Additionally, please ensure that the email address you are trying to add is valid and correctly spelled.

Please try out these steps and let us know if issue persists.

Regards,
^AN