Skip to main content
kaigaadobe
Participant
February 4, 2016
Answered

Join the Adobe Value Incentive Plan

whats the solution to: We're sorry, but something seems to be wrong on our end. Please try again later. If the problem persists, contact customer support and they'll be glad to help you out.

    This topic is closed to new replies. Start a new post to keep the conversation going.
    puneeta23771395
    puneeta23771395Correct answer
    Participating Frequently
    February 4, 2016

    Hi,

    You get this error if you try to accept a VIP invitation with the Adobe ID which already have a VIP with the same organization name. Ideally you should not have multiple VIP on one Adobe ID.

    But for some reason if you want to have it on the same Adobe ID you would need to ask your re seller to send the VIP invitation again with a slight change in organization name. He can add a .(dot) at the end of org name or make some little changes to it.

    You can also refer to following article Volume Licensing FAQ

    Moving the discussion to Deployment for Creative Cloud Team, Enterprise, & CS

    View reply

    1 reply

    puneeta23771395
    puneeta23771395Correct answer
    Participating Frequently
    February 4, 2016

    Hi,

    You get this error if you try to accept a VIP invitation with the Adobe ID which already have a VIP with the same organization name. Ideally you should not have multiple VIP on one Adobe ID.

    But for some reason if you want to have it on the same Adobe ID you would need to ask your re seller to send the VIP invitation again with a slight change in organization name. He can add a .(dot) at the end of org name or make some little changes to it.

    You can also refer to following article Volume Licensing FAQ

    Moving the discussion to Deployment for Creative Cloud Team, Enterprise, & CS

    Translate
    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices