Ive been using adobe for 2 years now but had no idea that my school offered a free version. I made the new free account but won't be able to access my projects if I deactivate the old one. Is there a way to transfer the projects or do I have to keep paying the old subscription?
Hi there,
To transfer your Adobe projects from your old account to the new free one, you can export or back up your projects to a local drive or cloud storage. If your previous account uses Adobe Cloud, you can manually download and upload the files to the new account. Alternatively, if both accounts are active, Adobe's collaboration features, such as Creative Cloud Libraries or cloud documents, can help you share projects between accounts. Keeping the old account active may be beneficial until all files are successfully transferred before canceling the subscription, ensuring uninterrupted access to your projects.
For more detailed guidance, please refer to this article: https://helpx.adobe.com/enterprise/kb/transfer-assets.html
I hope this helps. Please let us know if you have more questions.
Thank you,
Regards,
A.N.
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