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Sumeet K
Participant
November 5, 2020
Answered

Keep auto-update setting disabled by default when Creative Cloud app is updated.

  • November 5, 2020
  • 2 replies
  • 399 views

All team members working on common cloud files need to be on the same version of XD. Otherwise the file wont open for members on the older version. Most of the time the updates dont even appear at the same time for both Windows and iOS. Each time Creative Cloud app updates automatically, it sets the Auto-Update option to enabled for all apps. Unsuspecting update leads to problems when all team members havent been able to update their respective apps and work gets affected. Please let the Auto-Update setting remain disabled as default and users can choose to update if they need to.

Note- earlier posted as a feature request in User Voice but this seems to be an unexpected behaviour.

This topic has been closed for replies.
Correct answer SuJoshi

Hello Sumeet,

The users generally get a prompt/notification about the update of the applications. It never auto-update. The user has to update the apps manually by going to the "Updates" section in the creative cloud desktop app.

2 replies

S
Community Manager
SuJoshiCommunity ManagerCorrect answer
Community Manager
November 6, 2020

Hello Sumeet,

The users generally get a prompt/notification about the update of the applications. It never auto-update. The user has to update the apps manually by going to the "Updates" section in the creative cloud desktop app.

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    November 5, 2020

     

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