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Participant
September 28, 2026
Question

keep receiving an adobe verification sign code when I did not ask for it texted to my phone. please help

  • September 28, 2026
  • 2 replies
  • 15 views

keep receiving a sign verification code for adobe when I have not asked for one. It is being texted to my phone.

Please tell me what to do.

I don’t have an adobe account.

    2 replies

    kglad
    Community Expert
    Community Expert
    September 28, 2026

    are you a member of an organization with a teams or enterprise subscription?

    Community Manager
    September 28, 2026

    Hi ​@Whispering_Gemstone6406,

    Thank you for reaching out. We can understand how unsettling this must be, getting sign-in codes again and again that you never asked for, especially when you don't even have an Adobe account.

    We checked on our end and don't find any Adobe account tied to the details you've shared here. Just so you know, a one-time code like this only gets generated when someone tries signing in to an account that has two-step verification turned on for that number. So kindly do not enter the code anywhere, and please avoid tapping on any links in these messages.

    If you'd like to report this further, do write in to our phishing team at phishing@adobe.com with the details.

    Do let us know how it goes, happy to help further.

    Thanks,
    ^AV