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leona_9871
Participant
June 11, 2025
Answered

künding

  • June 11, 2025
  • 2 replies
  • 337 views

Guten Tag,

 

ich bin Administrator unseres Adobe-Unternehmenskontos und möchte das Abo „Creative Cloud – Alle Applikationen (Teams-Abo)“, das am 4. März 2025 begonnen hat, kündigen.

 

Leider finde ich in der Admin Console keine Möglichkeit, das Abo direkt zu kündigen.

 

Ich bitte Sie daher, mir entweder die Kündigung durchzuführen oder mir mitzuteilen, wie ich konkret vorgehen muss.

 

Mir ist bewusst, dass eventuell eine Kündigungsgebühr anfällt.

 

Vielen Dank im Voraus für Ihre Unterstützung.

 

Mit freundlichen Grüßen

[taschtschjan]

    Correct answer Anshul_Nautiyal

    what dis you mean by, "i didn't pay for 4 months"?  do you owe that money?


    Hi @leona_9871,

     

    Thanks for reaching out. As checked from the backend, I can confirm that your plan cancellation has already been processed. The subscription for Creative Cloud All Apps is set to end on July 4, 2025.

    Please let us know if you need any further assistance.

    Regards,
    ^AN

    2 replies

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    June 11, 2025

    you already paid for 1 year so it doesn't make sense to cancel until the last month. ie set a reminder and rthen cancellation will be available.

    L
    leona_9871Author
    Participant
    June 12, 2025

    nein habe ich nicht hab für 4 monate bezahkt

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    June 12, 2025

    does your adobe account show a payment problem?

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    June 11, 2025

    in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

    p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



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