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Participant
Feb 14, 2023 12:37 AM UTC
Answered

Landing page not opening when downloading Adobe CC

Hi Everyone,

 

I've been trying to download Adobe CC on my new Machone with Win 21H2 for some days now with no success. I enabled Javascript still not working. After signing in with my user account it doesnt take me to the right page. Is anyone having similar issues or know of any poxxible fixes?

 

 

Thanks

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    kglad
    kgladCorrect answer
    Community Expert
    Feb 14, 2023 12:40 AM UTC

    install the cc desktop app using the "alternative download links" at the bottom of the page at https://helpx.adobe.com/download-install/kb/creative-cloud-desktop-app-download.html

    use the desktop app to install your cc programs/trials

    NOTE: win 11 users that have trouble with the latest win 10 installer often have success with the older win 10 installer.

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    1 reply

    kglad
    Community Expert
    kgladCommunity ExpertCorrect answer
    Community Expert
    Feb 14, 2023 12:40 AM UTC

    install the cc desktop app using the "alternative download links" at the bottom of the page at https://helpx.adobe.com/download-install/kb/creative-cloud-desktop-app-download.html

    use the desktop app to install your cc programs/trials

    NOTE: win 11 users that have trouble with the latest win 10 installer often have success with the older win 10 installer.

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