Legit or Scam Email?

Question

Hello,

Ive received a few email about consolidating our two individual licenses to one teams plan license. His email, links appear to be legit but there is something strange about our email conversation. He is not answering my questions im asking and is not providing me with the documentation im asking for. He just asks if I want to proceed. Which makes me believe something is not quite right. His footer has Amit Sharma Customer Success Account Manager in it with the Adobe logo, San Jose Address etc. Is this a phishing email or just a bad sales rep?

[personal information removed by moderator]

AnkitVerma · Answer

Hi ​@Ethereal_multitalent140c,Thank you for flagging this, we understand how these emails can feel off when your questions aren't being answered directly.These messages are sent by Adobe Account Managers to share benefits and plans that may help you manage and optimize your subscriptions. The representative will follow up with you directly to address your questions.If you're ever unsure about an Adobe email, you can report or verify it here: https://helpx.adobe.com/security/alertus.htmlPlease let us know if this helps.Thanks,^AV

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