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Mark23939925ylls
Participant
May 8, 2024
Answered

Licence Transfer

  • May 8, 2024
  • 1 reply
  • 1310 views

We have a member of staff on maternity leave and a new temporary member of staff covering the post.

 

Is it possible to transfer to licence from one user to another?

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Correct answer iCharles

Hi @Mark23939925ylls 

Absolutely, you can transfer licenses between users in the Adobe Admin Console. Here's how:

 

Unassigning the License:

  • Sign in to the Admin Console.
  • Navigate to Users > Users.
  • Select the user who's currently on maternity leave.
  • Under "Products," remove or edit the license assignment.
  • Save your changes.

 

Assign License to Temporary Staff member:

  • Sign in to the Admin Console.
  • Go to the product section.
  • Click "Assign Users."
  • Enter the name or email address of the temporary staff member.
  • Save your changes.

 

For more detailed instructions, you can refer to the following help document.

1 reply

I
iCharlesCorrect answer
Legend
May 9, 2024

Hi @Mark23939925ylls 

Absolutely, you can transfer licenses between users in the Adobe Admin Console. Here's how:

 

Unassigning the License:

  • Sign in to the Admin Console.
  • Navigate to Users > Users.
  • Select the user who's currently on maternity leave.
  • Under "Products," remove or edit the license assignment.
  • Save your changes.

 

Assign License to Temporary Staff member:

  • Sign in to the Admin Console.
  • Go to the product section.
  • Click "Assign Users."
  • Enter the name or email address of the temporary staff member.
  • Save your changes.

 

For more detailed instructions, you can refer to the following help document.

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