License Issue

Question

I have a user in our orgizanation that has a license for Dreamweaver but in Create Cloud it saids its locked? Could someone tell me what direction to go.
 
Already did the Firewall - allow the app through it.
Cred Manager trouble shooting steps - Nothing

Bani Verma · Accepted Answer

Hi there,

The following document contains a few more troubleshooting steps that you can try: https://adobe.ly/3GdPhAb.

Let us know if this helps.

(I have removed the attached file as it contains your personal information; this is a public forum accessible to all.)

Thanks,
^BS

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