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M
Motohaus0101
Participant
August 20, 2020
Answered

License & Plan 'update' function not available during renewal period?

  • August 20, 2020
  • 1 reply
  • 406 views

Hi, We have noted that there is no option to change our license or plan details in our Admin Console, even within the contract renewal period (see screengrab below). Is this usual? 
Looking through the Help documents, an 'Update' button is meant to be displayed during ones renewal period. this this correct?

This topic has been closed for replies.
Correct answer Tom Pattyn

Hello,

I've passed this on to your account manager who will contact you shortly so you can discuss your renewal needs.

1 reply

T
Adobe Employee
Tom PattynCorrect answer
Adobe Employee
August 20, 2020

Hello,

I've passed this on to your account manager who will contact you shortly so you can discuss your renewal needs.

M
Motohaus0101Author
Participant
August 20, 2020

Thank you, Tom.

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