License recognition problem

Hello,

Today our computers do not recognize the liceses of Adobe. Is it a general problem? How can we solve it? Thank you.

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Community Expert

do you have a teams or enterprise subscription?

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Participant

After 3 hours not working, now it is solved. I don't know what the problem was, something general in your system i guess.

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Community Expert

more likely it was a connection problem if it affected multiple computers at one time. but glad it's resolved.

(and, if you reply again, is this a teams or enterprise subscription?)

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Community Expert

If you are an Enterprise customer, you can refer the following link as well

-Manan

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-Manan

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