License recognition problem

Hello,

Today our computers do not recognize the liceses of Adobe. Is it a general problem? How can we solve it? Thank you.

This topic has been closed for replies.

Community Expert

do you have a teams or enterprise subscription?

Participant

After 3 hours not working, now it is solved. I don't know what the problem was, something general in your system i guess.

Community Expert

more likely it was a connection problem if it affected multiple computers at one time. but glad it's resolved.

(and, if you reply again, is this a teams or enterprise subscription?)

Community Expert

If you are an Enterprise customer, you can refer the following link as well

-Manan

Sign up