licenses are not visible or cannot be assigned

Forum|Forum|1 year ago
May 3, 2024
2 replies
3728 views

I have two licenses available but I could only assign one to a user.
the second one does not appear to assign

any comment

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Correct answer Daniel Giménez

thank you for your comment.
I contacted support and we resolved the case.
thank you so much

kglad

Community Expert

open the support tab on your admin console > start chat or start case or request expert session.

https://helpx.adobe.com/enterprise/using/support-and-expert-services.html

D

Daniel GiménezAuthorCorrect answer

Participant

thank you for your comment.
I contacted support and we resolved the case.
thank you so much

kglad

Community Expert

excellent!

kglad

Community Expert

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

<"moved from cc services">

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