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October 7, 2013
Answered

Licensing question: Intermingling TLP and Retail Licenses of Design Standard 6

  • October 7, 2013
  • 1 reply
  • 731 views

Hey everyone,

I have a VDI environment where users are running Creative Suite Design Standard 6 on a non-persistent virtual desktop pool. CS6 is installed directly on the desktop image. I have 5 seats under our TLP agreement with the same serial number, and 5 users.

Our company recently did a few acquisitions and onboarded some new users. These users run Creative Suite 6 DS as part of their job, and as part of the absorption we're bringing them into the VDI farm. Problem is, the existing copies their previous employer bought them were not under a TLP/volume license. Each user has their own serial number.

Will I be in trouble with Adobe if I take those retail copies of CS6 away from them, put them on a shelf, and added these users to the virtual desktop pool mentioned above? (This would mean they'd now be using our volume serial.)

Alternatively, is there any way to take a retail serial number and put it under the umbrella of our TLP/volume license?

Thanks!

This topic has been closed for replies.
Correct answer Romsinha-9KMEUt

Hi Red-Helix,

Unfortunately there is no way to convert retail key to Volume. In order to add these user in virtual desktop pool you will have to purchase more volume seats as per the usage.

1 reply

Romsinha-9KMEUt
Adobe Employee
Romsinha-9KMEUtCorrect answer
Adobe Employee
October 8, 2013

Hi Red-Helix,

Unfortunately there is no way to convert retail key to Volume. In order to add these user in virtual desktop pool you will have to purchase more volume seats as per the usage.