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paddyofurniture
Participant
June 20, 2020
Answered

licensing VPN

  • June 20, 2020
  • 1 reply
  • 530 views

Rookie question here.  I have a license on my desktop machine @ work.  Our VPN is working intermittently, so it is not an option for using my Acrobat Pro.  Is is possible to transfer my license to the laptop I am currently using while I work remotely?

 

This is, like so many other, a COVID-19 related problem.

 

If I can transfer it, how do I look up my license # on my desktop machine?  This is an enterprise license through my employer and the laptop is provided by my employer.

 

I did not find a similar question in the archive. Please excuse me if this is redundant.  Point me in the right direction and I'll be out of your hair shortly.

This topic has been closed for replies.
Correct answer SuJoshi

Hello Patrick,

I am unable to find any license or organization's details under this account.

 

If you have an at-home license that is associated with your organization, then you can install and use it on another machine. However, we have to confirm which type of license your organization is using and you are entitled to use.

 

1 reply

S
Community Manager
SuJoshiCommunity ManagerCorrect answer
Community Manager
June 22, 2020

Hello Patrick,

I am unable to find any license or organization's details under this account.

 

If you have an at-home license that is associated with your organization, then you can install and use it on another machine. However, we have to confirm which type of license your organization is using and you are entitled to use.

 

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