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D
defaultzyqr561p6qyk
Participant
February 16, 2021
Question

Licenza For Teams - impossibile installare una App - " Non disponi dell'accesso per gestire le app"

  • February 16, 2021
  • 1 reply
  • 516 views

Ciao

 

ho unutente che non riesce ad installare XD su un Mac con Catalina.

 

Appare una schermata con la scritta

" Non disponi dell'accesso per gestire le app"

 

L'uiente è amministratore del Mac

Da Admin Console non ci sono limiti: può installare tutto

Con le stesse credenziali su un altro Mac si installa tutto

 

Grazie per l'aiuto

 

Massimo

 

This topic has been closed for replies.

1 reply

Bani Verma
Bani Verma
Legend
February 16, 2021

Hi there, 

 

Please ask the user to try the troubleshooting steps shared in the following thread to resolve this issue: https://community.adobe.com/t5/enterprise-teams/enable-the-apps-tab-in-creative-cloud-desktop-app/td-p/11768129 

 

Let us know if this helps. 

D
defaultzyqr561p6qykAuthor
Participant
February 17, 2021

please, check the URL: it don't works...

Bani Verma
Bani Verma
Legend
February 17, 2021

Sorry for the inconvenience, there seems to be an issue when clicking on the link.

Please try coping and pasting the URL directly in the browser and see if that works: https://community.adobe.com/t5/enterprise-teams/enable-the-apps-tab-in-creative-cloud-desktop-app/td-p/11768129

 

Let us know if this helps.

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