Lizenzcode 1000

Hi @ines_1354,

Thank you for reaching out. Based on your query, it appears that you are encountering error code 10000 while trying to access the Photoshop application on your device. Please confirm if this is the issue you require assistance with.

In the meantime, I recommend following the steps below to help resolve the issue:

Sign in to https://adobe.ly/45n1lc1 and verify whether your account is currently active or if there are any pending payments.

Try using a different internet network to rule out any network restrictions or firewall-related interference.

Temporarily disable your firewall to check if it is causing the issue. You can refer to the following resources for guidance:
Windows: https://adobe.ly/4oawmaE...

macOS: https://adobe.ly/3IMi3c9

Temporarily disable your antivirus software, as it may be interfering with the application’s access. After disabling, try accessing Photoshop again.
If your Adobe plan is active and the issue persists, please follow the steps outlined in the following article to troubleshoot licensing and activation issues:
https://adobe.ly/44PGyh7
As a final step, try resetting the host file on your machine. Once done, restart your device and try launching the application again. Instructions can be found here:
https://adobe.ly/3TYaIZt

Hope this helps. If the issue continues after completing the above steps, please let us know so we can assist you further.