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Participant
March 9, 2007
Question

Losing Serial Number in activation after Group Policy Deployment

  • March 9, 2007
  • 3 replies
  • 1612 views
Adobe Acrobat 8 Professional GPO Deployment over Windows 2003 network:

I downloaded the Adobe Customization Wizard and customized my installation. Under "Personalization Options I inputted the serial number. I am using windows 2003 Server. After a successful deployment to Windows XP Pro systems it asks the user to activate the e-license.

The problem is the serial number is NOT typed in. But, on the opening splash screen when Adobe Acrobat 8 Professional is loading, it displays user Name, Organization, and the serial number. How can I have the serial number filled in when the user registers the e-license? I would rather not use Adobe License Manager because some of my users work from home and are not authenticated on my network.

We purchased a 100 user license.

Any help would be appreciated.

-James Godden
System Administrator
UCF Financial Department
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3 replies

Participant
May 7, 2007
I'm still having the same issue. What is odd is the registration information DOES work when I manually install Adobe, but does not work if I push it through the AD.
Also, Im waiting for the replacement CD since ALM is no longer supported as of April.
Any help would be appreciated.

-James Godden
System Administrator
UCF Financial Department
Participant
May 7, 2007
plz i need the serial number of adobe acrobat 6.0 and the serial number of adobe acrobat 7.0, thnx in advance
Participating Frequently
May 7, 2007
>plz i need the serial number of adobe acrobat 6.0 and the serial number of adobe acrobat 7.0, thnx in advance

We can't guess what your serial number is! Call Adobe Customer
Service.

Aandi Inston