Participant

Answered

Lost acesse to my behance

Forum|Forum|3 years ago
June 7, 2023
24 replies
3787 views

Hello I need help, I have a behance account that I can no longer access, the email I used for it, now I use for a new adobe account and I lost the old one, is this possible? The profile still exists

Acrobat

Correct answer hungp70213979

Request here and solved: https://adobe.ly/45ItR6p

"Your Behance profile was connected to a business account that has closed.

I've linked your Behance account to the Personal Profile of your AdobeID. To verify that the swap worked, please clear your browser cache OR open a Private Window on your browser and log in. After entering your email address, you should be met with a Profile Chooser; please choose Personal and log in."

A

artistic_paintera3d7

Participant

Hi! Yes, I think this might be possible. If your old Behance profile still exists, you may be able to recover access through Adobe/Behance support, even if the email address is now associated with a new Adobe account. I’d recommend contacting Adobe Support and explaining that the Behance profile belongs to you and that you no longer have access to the original account. They may be able to help you recover or reconnect the profile.

Regards

Nisha Marshall
Sobha Liora

Mya+Peel

Participating Frequently

Same here. I have an account that I do not want to list here, because I can see that If I list it here - it will stay “here” forever. Someone can access my email and we can figure this out via email with my current account.

hungp70213979

Inspiring

I got the same problem. Did you solve it? 😞

G

giovanna38270040mxy6

Participant

No 😭 nobody knows what happened to my account, still exists but I can't acess

kglad

Community Expert

@giovanna38270040mxy6

are you the same person as @giovanna30355161chi3 ?

M

Mark3086043306s6

Participant

Hi! I am experiencing the same problem, the old account exists but I cannot access it. The primary email nor the phone number is not in use anymore so I can't verify the account either

Abambo

Community Expert

Do you have the same problem with Behance?

ABAMBO | Hard- and Software Engineer | Photographer

M

Mark3086043306s6

Participant

Hi!

Yes, I have the same problem with Behance and in matter of fact that's the
account I am trying to access - (Edited by moderator, personal information removed)

Best Regards,
Mark

Ashish_Harrison

Adobe Employee

Hi @giovanna30355161chi3, you can share the old email address with me. I will check and will update you.

Please share your email in my Personal DM; please do not post that email in the forum. Thank you!

Regards,Ashish Harrison

N

Nadya31570285avft

Participant

Hi! I am experiencing the same problem, the old account exists but I cannot access it. The primary email nor the phone number is not in use anymore so I can't verify the account either.

I created an account (Edited by moderator, personal information removed) in 2016 and now I want to delete it because I created a new one

Please help me

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