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Participant
Apr 26, 2018 2:35 PM UTC
Answered

MainEngineThread is returning 1603

Hello,

I tried to execute illustrator.msi from the ZIP file which I have created in the Admin Console (Device Licence, Windows 10 Education with newest updates).

The installation breaks off without any messages. In the MSi logfile I found: "MainEngineThread is returning 1603".

Then tried to use the command line "msiexec /i "C:\MyPackage\IIIustrator.msi" . Now the installation works but now I got only an iillustrator test

version which I cannot  license with my Adobe Id.

Any Ideas ?

Martin

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    alisterblack
    alisterblackCorrect answer
    Inspiring
    Apr 30, 2018 8:30 AM UTC

    Hi,

    It is not clear from your description whether you have included a license from your deployment pool.

    Please refer to Create packages with Adobe Creative Cloud for education device licenses for instructions for creating device license packages with Creative Cloud Packager.

    2 replies

    Participant
    Apr 26, 2018 3:01 PM UTC

    We are Part of the Value Incentive Plan (VIP) for educational institution.

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    alisterblack
    alisterblackCorrect answer
    Inspiring
    Apr 30, 2018 8:30 AM UTC

    Hi,

    It is not clear from your description whether you have included a license from your deployment pool.

    Please refer to Create packages with Adobe Creative Cloud for education device licenses for instructions for creating device license packages with Creative Cloud Packager.

    Translate