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Participant
February 13, 2025
Answered

Membership

  • February 13, 2025
  • 1 reply
  • 107 views

I yesterday cancel my membership. When I receveid back my money?

Correct answer Anshul_Nautiyal

Hi @daile_9731,

Thanks for reaching out. I see that there are a few inactive, canceled individual subscriptions associated with the Adobe ID you used to post this query.

Could you confirm whether the plan you canceled was an individual or team subscription? If possible, please provide the Adobe ID associated with that plan via a personal message. You can refer to this guide on how to send a personal message:
How to Send a Personal Message in the Adobe Community

Refunds depend on the cancellation timing and subscription type. Most plans are eligible for a full refund if canceled within 14 days of the initial purchase. For more details, please review Adobe’s cancellation policy:
Adobe Subscription Terms & Cancellation Policy

Let me know if you need further assistance.

Regards,
^AN

1 reply

Anshul_NautiyalCommunity ManagerCorrect answer
Community Manager
February 13, 2025

Hi @daile_9731,

Thanks for reaching out. I see that there are a few inactive, canceled individual subscriptions associated with the Adobe ID you used to post this query.

Could you confirm whether the plan you canceled was an individual or team subscription? If possible, please provide the Adobe ID associated with that plan via a personal message. You can refer to this guide on how to send a personal message:
How to Send a Personal Message in the Adobe Community

Refunds depend on the cancellation timing and subscription type. Most plans are eligible for a full refund if canceled within 14 days of the initial purchase. For more details, please review Adobe’s cancellation policy:
Adobe Subscription Terms & Cancellation Policy

Let me know if you need further assistance.

Regards,
^AN