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akshays51031365
Participant
Feb 17, 2018 7:31 AM UTC
Answered

Membership Expired, after all the payments done

This is happening on a regular basis, after completing the payment twice by the company. It started working yesterday for a while and stopped working later. Please look into this matter and do the needful ASAP because this is hampering my work. looking for a help Urgently

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rpandita
rpanditaCorrect answer
Inspiring
Feb 19, 2018 3:41 AM UTC

Hi akshays51031365 ,

I see you have an active subscription.

Can you please download and install CCDA - Download Creative Cloud desktop app

Once done then try to sign in and share the results with us.

~Rohit

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2 replies

rpandita
rpanditaCorrect answer
Inspiring
Feb 19, 2018 3:41 AM UTC

Hi akshays51031365 ,

I see you have an active subscription.

Can you please download and install CCDA - Download Creative Cloud desktop app

Once done then try to sign in and share the results with us.

~Rohit

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kglad
Community Expert
kgladCommunity Expert
Community Expert
Feb 17, 2018 2:00 PM UTC

[ moved from Creative Cloud Download & Install to Deployment for Creative Cloud for Team, Enterprise, & CS]

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