MERGE 2 ADOBE ENTREPRISE ID IN 1

Question

Hi, I've got 2 different Adobe ID with two apps in Creative Clouds. I'd like to transfer one app in the other profile to use only one ID for both. How can I do that?Tks in advance.CiaoLeonardo

Abambo · Answer

If it's in the same company subscription:

Take the assigned licence away from one ID and assign to the second one.

If there are two company accounts:

This is tricky. You will need to cancel one and take the subscription in the second one, and then assign the subscription to the correct ID. To do so. I strongly suggest to contact Adobe support via the adminconsole of one of the two accounts. They can assist in what needs to be done for this. Don't forget to back up the assets in the cloud!

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded