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jawsit
jawsit
Participant
June 8, 2021
Question

Merge Enterprise accounts

  • June 8, 2021
  • 1 reply
  • 361 views

Hi.

 

Just acquired an enterprise license, however the setup did not merge with our company's current enterprise account. They both show under the same profile as different accounts. How can one merge the two?

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1 reply

S
Community Manager
SuJoshiCommunity Manager
Community Manager
June 10, 2021

It seems that you have acquired Acrobat licenses under the Team contract. Kindly contact your Reseller or the Account Manager to check if the new license could be added under the old console.

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