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boboanne1
boboanne1
Participant
July 25, 2018
Question

Migrating serial license from Enterprise to new CC Device license

  • July 25, 2018
  • 2 replies
  • 299 views

Can anyone provide some help with deploying via SCCM the Adobe license package?The scenario I am dealing with is we currently have lab computers that have Adobe CC products already on them and activated with an old serial number. Some would like to be able to change the license from the old version to the new one instead of reinstalling the software. So I created the license package with Creative Cloud Packager but am not sure how to get it deployed via SCCM and if it would work for this instance.

Any help would be greatly appreciated!

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2 replies

EnterpriseHelp
EnterpriseHelp
Inspiring
July 25, 2018

I'm not exactly sure what you're trying to accomplish so I'm likely missing something. First, licenses are associated with specific products--you can't use any license with any product (and you already have a license for the product you mention.

So you have an existing licensed product? If you don't want to upgrade the software, why would you want to change the license anyway?

boboanne1
boboanne1Author
Participant
July 25, 2018

I've been told that the license that is being used for the software that is out currently will be expiring soon and will need a new license. If that is the case we are trying to handle this before kids come back from summer. The software out in the schools is the Adobe Suite and what was recently purchased is the new Adobe Suite that we are now able to manage from the Adobe Admin console.

While I'm talking about licenses is there a way to check a license if you have the serial number to see what type of license it is and when it will be expired for example if it's a perpetual license or an ETLA? I have access to the Adobe LWS website but am having a hard time figuring out if the license is still good or not.

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