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Participant
August 11, 2023
Answered

Migrating Student Files to Pre-existing Personal Account

  • August 11, 2023
  • 2 replies
  • 561 views

I was looking to transfer my creative cloud files from my student account to my already-existing personal account. The only instructions I have found forces you to transfer your student files to a brand new personal account, which, in my case, would make my paid personal account useless. I have linked the instructions here: https://helpx.adobe.com/enterprise/using/enable-student-asset-migration.html 

 

If anyone had any success doing this, please share it! Thanks!

This topic has been closed for replies.
Correct answer Kevin Stohlmeyer

@PuzzledLetterer23859 see this page. https://helpx.adobe.com/enterprise/kb/transfer-assets.html

You will have to manually migrate the assets to your already exising account.

 

@kglad Using the migration tool is the issue at hand. 

https://helpx.adobe.com/enterprise/using/migrate-student-assets.html

It states "When you sign in to the Student Asset Migration portal and start the migration process, you are prompted to sign up for a new personal account. Once your account is verified, you can automatically transfer your assets into this account."

 

2 replies

Kevin Stohlmeyer
Community Expert
Kevin StohlmeyerCommunity ExpertCorrect answer
Community Expert
August 11, 2023

@PuzzledLetterer23859 see this page. https://helpx.adobe.com/enterprise/kb/transfer-assets.html

You will have to manually migrate the assets to your already exising account.

 

@kglad Using the migration tool is the issue at hand. 

https://helpx.adobe.com/enterprise/using/migrate-student-assets.html

It states "When you sign in to the Student Asset Migration portal and start the migration process, you are prompted to sign up for a new personal account. Once your account is verified, you can automatically transfer your assets into this account."

 

kglad
Community Expert
Community Expert
August 11, 2023

it shouldn't matter whether your personal account is new or not.

Participant
August 11, 2023

Yes, I cannot transfer the files to my existing personal account, it prompts me to make a completely new account