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Participant
June 23, 2021
Question

Migration Problems

  • June 23, 2021
  • 1 reply
  • 127 views

I'm trying to migrate my project files from a personal account to an Enterprise account. Automatic migration did not happen and I followed the manual migration procedures. I can was able to migrate the synced files and can see them in the Enterprise account but I can't see any projects in Premier Rush

 

I was able to share my Library from the personal account to the Enterprise account but, again, I do not see any of my projects. 

 

I've been working through this with support from my organization but they are unable to resolve it.

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1 reply

Community Manager
June 24, 2021

Kindly share the case ID so that we can check with the internal team about the status.