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Nevriskin
Participant
January 4, 2025
Answered

Modifica contratto

  • January 4, 2025
  • 1 reply
  • 260 views

Mi ero abbonata per lavoro Adobe Creative Cloud for Team, ma non lo sto utilizzando quanto credevo. Vorrei quindi cambiare il piano da Aziendale a Privato, ho provato a seguire le istruzioni, ma non c'è il tasto, al suo posto c'è solo quello per aggiungere licenze. Cosa posso fare?

Visto che è un piano annuale immagino non sia possibile disdire?

Correct answer Bani Verma

Hi @Nevriskin, 

 

I have reviewed your account and found both the Creative Cloud individual all apps plan and the Creative Cloud teams plan registered on it; as the first 14-day period is over, the subscription can now only be canceled with the help of the support team. To contact the support team, please go to the support tab in the Adobe Admin console and start a chat to get instant help. To know more see: https://adobe.ly/40jURIx;

 

Hope this helps.

 

Thanks,

^BS

1 reply

Bani Verma
Bani VermaCorrect answer
Legend
January 6, 2025

Hi @Nevriskin, 

 

I have reviewed your account and found both the Creative Cloud individual all apps plan and the Creative Cloud teams plan registered on it; as the first 14-day period is over, the subscription can now only be canceled with the help of the support team. To contact the support team, please go to the support tab in the Adobe Admin console and start a chat to get instant help. To know more see: https://adobe.ly/40jURIx;

 

Hope this helps.

 

Thanks,

^BS

N
NevriskinAuthor
Participant
January 20, 2025

Grazie, credo che a questo punto concluderò l'anno così com'è.

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