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Tess5CD8
Participant
Sep 21, 2020 10:55 AM UTC
Answered

moving from a personal account to an enterprise because of a school subscription

anyone else having issues switching accounts from personal to enterprise. i acidentally clicked this button and now am unable to get access to my free school account? 

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SuJoshiCorrect answer
Community Manager
Sep 21, 2020 1:52 PM UTC

Hello Tess,

If you have installed the creative cloud desktop app then you can sign out by clicking on the blue circle at the top right side and log in again selecting the "company/school account" option. You can also test your account by signing in to the adobe.com site.

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2 replies

Community Manager
SuJoshiCommunity ManagerCorrect answer
Community Manager
Sep 21, 2020 1:52 PM UTC

Hello Tess,

If you have installed the creative cloud desktop app then you can sign out by clicking on the blue circle at the top right side and log in again selecting the "company/school account" option. You can also test your account by signing in to the adobe.com site.

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John,B
Participant
Jun 25, 2024 4:54 AM UTC

I don't see that as an option anymore. Was it moved?

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