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A
ansi_0572
Participant
October 16, 2024
Answered

Multiple charges

  • October 16, 2024
  • 1 reply
  • 169 views

Hi,

 

I'm admin for company account but we got charge 3 times in n one month for the same service. Need this issue resolved. 

This topic has been closed for replies.
Correct answer Anshul_Nautiyal

Hi there,

 

Thank you for reaching out. Upon reviewing your account, I can confirm that you have an active Teams subscription associated with the Adobe ID you used to submit your query. To resolve your payment-related issue, I recommend contacting our support team directly. Please log in to the Admin Console, navigate to the Support section, and click on "Start Chat" for immediate assistance.
For detailed guidance on obtaining support for your Teams contract, please refer to the following document: https://adobe.ly/4f0IeHr.

 

Regards,


^AN

1 reply

A
Community Manager
Anshul_NautiyalCommunity ManagerCorrect answer
Community Manager
October 16, 2024

Hi there,

 

Thank you for reaching out. Upon reviewing your account, I can confirm that you have an active Teams subscription associated with the Adobe ID you used to submit your query. To resolve your payment-related issue, I recommend contacting our support team directly. Please log in to the Admin Console, navigate to the Support section, and click on "Start Chat" for immediate assistance.
For detailed guidance on obtaining support for your Teams contract, please refer to the following document: https://adobe.ly/4f0IeHr.

 

Regards,


^AN

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