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Participant
Sep 5, 2024 7:25 PM UTC
Answered

My account is now run by my institution, how do I make sure that my credit card doesn't get charged

Hello, I work at a university that previously didn't have an enterprise account, so for a few years I have been paying out of pocket for Adobe Acrobat using my .edu address. My school has now started to pay for us to have a Creative Cloud account so I no longer need to pay for the access connected to my .edu email used to create my Adobe account. How do I ensure that my credit card will not be charged this month for Adobe Acrobat access. I didn't see an option to remove my payment information now that the account is an enterprise account.

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Kevin Stohlmeyer.
Kevin Stohlmeyer.Correct answer
Inspiring
Sep 5, 2024 7:40 PM UTC

@caleb_2545contact the plan administrator to confirm via the admin console.

1 reply

Kevin Stohlmeyer.
Kevin Stohlmeyer.Correct answer
Inspiring
Sep 5, 2024 7:40 PM UTC

@caleb_2545contact the plan administrator to confirm via the admin console.

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