Skip to main content
MalmoStad
Participant
October 6, 2015
Answered

My CCP Video serial only creates packages in english?

  • October 6, 2015
  • 1 reply
  • 482 views

Hello Adobe community!

I'm using the CCP to create a package with video applications:

* Adobe After Effects CC

* Adobe Media Encoder CC

* Adobe Audition CC

* Adobe Premiere Pro CC

When i use our serial number for "Creative Cloud ENT 1.0 All Languages Multiple Platforms CCSV VIDEO SN184" and chose Language: Svenska (Swedish) the package created still installs the applications with english as language. I've used the nonvideo serial and successfully created packages that install in Swedish (nonvideo applications). We've created the video package several times to ensuare we haven't been careless in the creation process as well as tried
install the packages on different computers.

Are the video-related applications only available in english or is there something up with our serial for "CCSV VIDEO SN184"?
Additional question: the video applications, are they not available for 32-bit Windows anymore? they don't show with the video serial under current or archived media in the CCP.

Thank you in advance
Pontus

    This topic is closed to new replies. Start a new post to keep the conversation going.
    Correct answer alisterblack

    Hi,

    The video applications are all 64 bit only.

    Regarding your serial, if you ping Adobe Customer Services they will be able to check it for you. From your dashboard go to the Support tab and you can open a case from there.

    1 reply

    alisterblack
    alisterblackCorrect answer
    Inspiring
    October 6, 2015

    Hi,

    The video applications are all 64 bit only.

    Regarding your serial, if you ping Adobe Customer Services they will be able to check it for you. From your dashboard go to the Support tab and you can open a case from there.