My creative cloud license expired accidentally. Can I get to my files if I buy a new license?

Forum|Forum|3 years ago
November 7, 2022
1 reply
380 views

My corporate creative cloud license got expired. What happened to my files? I bought new license now. Can I access my old files after I get new license?

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kglad

Community Expert

files are usually maintained for a limited time. did you use the same user id to and buy the same license type?

https://helpx.adobe.com/enterprise/using/asset-reclamation.html

P

Pauli27001114fegfAuthor

Participant

Yes I use the same user id and same license type. We have corporate license and I was removed from it because I missed a reneval message.

kglad

Community Expert

if you're not the plan admin, contact your plan administrator.

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