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Participant
February 29, 2024
Question

My Illustrator won't install (Team subscription)

  • February 29, 2024
  • 4 replies
  • 297 views

My Adobe won't install, its having the same problem, I updated and am running the latest OS, it still won't install for me

This topic has been closed for replies.

4 replies

Nikhil R Gupta
Legend
March 4, 2024

@Brandon35785383yqyr Could you share the screenshot of the error message?

Also, please share the install logs.

Win: C:\Program Files (x86)\Common Files\Adobe\Installers

macOS: /Library/logs/Adobe/Installers/

Some help articles:

https://helpx.adobe.com/download-install/kb/find-installation-log-files.html

https://youtu.be/wIWvJbqrNpo?feature=shared

Legend
March 3, 2024

Hi @Brandon35785383yqyr ,

 

Could you share a screenshot of the error you faced during the installation?

Jeffrey_A_Wright
Legend
February 29, 2024

Brandon, I see that you have a Creative Cloud for Team subscription. I will move this discussion over to the Enterprise & Teams discussion forum. Please still respond with the error you encountered installing Illustrator on your organization's computer. 

Jeffrey_A_Wright
Legend
February 29, 2024

Brandon, which Adobe application are you trying to install? Do you receive a specific error message?