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Participating Frequently
June 26, 2024
Answered

My Products are not shown in my adobe account

  • June 26, 2024
  • 5 replies
  • 394 views

Our company IT team has recently formatted my system for system issue, After that When I login my adobe account My products were unavailable. It shows Administrator not assigned any products. I'm only using the account and I'm the admin also. Please help me, How can I resolve the issue.

    This topic has been closed for replies.
    Correct answer SuJoshi

    Hi @Sathish37076639e8ze 

    I checked the account you have used to post the issue and was unable to find it under the Admin list, and there are no products/licenses associated. Kindly contact the internal IT team for further assistance.  

    5 replies

    SuJoshiCommunity ManagerCorrect answer
    Community Manager
    June 27, 2024

    Hi @Sathish37076639e8ze 

    I checked the account you have used to post the issue and was unable to find it under the Admin list, and there are no products/licenses associated. Kindly contact the internal IT team for further assistance.  

    kglad
    Community Expert
    Community Expert
    June 26, 2024

    in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

    p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



    <"moved from account, payment & plan">
    kglad
    Community Expert
    Community Expert
    June 26, 2024

    contact your admin.

    John T Smith
    Community Expert
    Community Expert
    June 26, 2024

    You need to ask program questions in the forum for the program you are using
    To ask in the forum for your program please start at https://community.adobe.com/
    Moving from Using the Community (which is about the forums) to the Account forum

    Participating Frequently
    June 26, 2024
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