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Participant
September 11, 2017
Question

my team got kicked out of creative cloud

  • September 11, 2017
  • 2 replies
  • 293 views

ASCD purchased a license for group and my editors should be on that group.

this is urgent

Carmen Yuhas

Sr Manager

ASCD

703 575 5419

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    2 replies

    alisterblack
    Inspiring
    September 12, 2017

    Hi,

    This forum isn't the best place to look at details of your account.

    I would advise you to contact support.

    To contact support please use one of the following options.

    Creative Cloud for Enterprise - from the Admin Console go to the support tab to open a case. Phone and chat options are also available here.

    Creative Cloud for Teams - from the CCT Admin Console go to the Help tab for chat and phone options.

    Alternatively please Contact Customer Care

    kglad
    Community Expert
    Community Expert
    September 11, 2017