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December 30, 2025
Answered

NanoBanana Pro

  • December 30, 2025
  • 1 reply
  • 138 views

Hi!

I can't use NanoBanana Pro either in Photoshop or in Firefly, even though I have a Premium subscription. What is the reason for this?

Correct answer Anshul_Nautiyal

Hi @eszter_5747,

Thank you for reaching out.

As checked, I can see that you have an active Teams subscription associated with the Adobe ID you used to raise this query. Based on your concern, it appears that you are unable to use NanoBanana Pro in either Photoshop or Firefly.

Please note that you have been assigned a Creative Cloud Pro for Teams license by your administrator. This license includes access to both standard and premium monthly generative credits. You can refer to the following document for more details:
https://adobe.ly/4aELw3K

To use Gemini 3 (with Nano Banana Pro), access to partner models must be enabled by your organization’s administrator. Kindly ask your admin to enable access to non-Adobe generative AI models in the Admin Console. More information can be found here:
https://adobe.ly/44JMBU8

You may also refer to this document to learn how to contact your administrator:
https://adobe.ly/49yFPmE

Additionally, please follow the steps outlined in the guide below and let us know if you encounter any error messages while using partner models:
https://adobe.ly/3YlJnm2

Let us know if you need any further assistance.

 
Regards,

^AN

1 reply

Anshul_NautiyalCommunity ManagerCorrect answer
Community Manager
December 30, 2025

Hi @eszter_5747,

Thank you for reaching out.

As checked, I can see that you have an active Teams subscription associated with the Adobe ID you used to raise this query. Based on your concern, it appears that you are unable to use NanoBanana Pro in either Photoshop or Firefly.

Please note that you have been assigned a Creative Cloud Pro for Teams license by your administrator. This license includes access to both standard and premium monthly generative credits. You can refer to the following document for more details:
https://adobe.ly/4aELw3K

To use Gemini 3 (with Nano Banana Pro), access to partner models must be enabled by your organization’s administrator. Kindly ask your admin to enable access to non-Adobe generative AI models in the Admin Console. More information can be found here:
https://adobe.ly/44JMBU8

You may also refer to this document to learn how to contact your administrator:
https://adobe.ly/49yFPmE

Additionally, please follow the steps outlined in the guide below and let us know if you encounter any error messages while using partner models:
https://adobe.ly/3YlJnm2

Let us know if you need any further assistance.

 
Regards,

^AN