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Participant
November 27, 2017
Answered

Не устанавливается Photoshop CS6

  • November 27, 2017
  • 4 replies
  • 1683 views

Мы купили Flash Pro CS6, Photoshop CS6, InDesign CS6 по программе лицензирования TLP, с помощью ApplicationManagerEnterprise_3_1_all создаем пакет с photoshop, в логах ошибок нет. При дальнейшей установке запускается Windows Installer с сообщением что идет конфигурация Photoshop, и за тем откат.

После этого окна прогресс идет в обратную сторону и windows installer закрывается.

В событиях следующие записи:

1) Начало транзакции установщика Windows: C:\Users\sys_admin\Documents\Install Photoshop CS6\Photoshop_CS6\Build\Photoshop_CS6.msi. ИД клиентского процесса: 9176. Event ID 1040

2) Точка восстановления создана успешно (Процесс = C:\WINDOWS\system32\msiexec.exe /V; Описание = Installed Photoshop_CS6.). Event ID 8194

3) Запуск сеанса 0 - ‎2017‎-‎11‎-‎27T02:25:31.974830900Z. Event ID 10000

4) Окончание транзакции установщика Windows: C:\Users\sys_admin\Documents\Install Photoshop CS6\Photoshop_CS6\Build\Photoshop_CS6.msi. ИД клиентского процесса: 9176. Even ID 1042

5) Product: Photoshop_CS6 -- Installation operation failed. Event ID 11708

6) Установщик Windows выполнил установку продукта. Продукт: Photoshop_CS6. Версия: 1.2.0000. Язык: 1033. Изготовитель: Adobe Systems Incorporated. Установка завершена с состоянием: 1603. Event ID 1033

7) Завершение сеанса 0, запущенного ‎2017‎-‎11‎-‎27T02:25:31.974830900Z. Event ID 10001

This topic has been closed for replies.
Correct answer alisterblack

Hi,

The 'show archived versions' option is within Creative Cloud Packager which is a desktop packaging app.

You will need to have a CC Teams or Enterprise license to have access to this tool.

See Creative Cloud Packager FAQ

Where do I download Creative Cloud Packager?

Download Creative Cloud Packager as follows:

If you are a Creative Cloud for teams customer, download Adobe Creative Cloud Packager from the Team Admin Portal in Adobe Creative Cloud.

If you are a Creative Cloud for Enterprise, Government, or Education customer, download Adobe Creative Cloud Packager from the Adobe Licensing Website (LWS) or Admin Console. You also get your enterprise license key from the LWS.

4 replies

alisterblack
Inspiring
November 27, 2017

I recommend using Creative Cloud Packager to package these products. Choose 'show archived versions' in the list of products.

Participant
November 28, 2017

I do not have 'show archived versions', there are still options where can I download?

alisterblack
alisterblackCorrect answer
Inspiring
November 28, 2017

Hi,

The 'show archived versions' option is within Creative Cloud Packager which is a desktop packaging app.

You will need to have a CC Teams or Enterprise license to have access to this tool.

See Creative Cloud Packager FAQ

Where do I download Creative Cloud Packager?

Download Creative Cloud Packager as follows:

If you are a Creative Cloud for teams customer, download Adobe Creative Cloud Packager from the Team Admin Portal in Adobe Creative Cloud.

If you are a Creative Cloud for Enterprise, Government, or Education customer, download Adobe Creative Cloud Packager from the Adobe Licensing Website (LWS) or Admin Console. You also get your enterprise license key from the LWS.

Atul_Saini
Legend
November 27, 2017